Patient Engagement
Patient engagement and engaging the patients’ families are key factors in improving patient health outcomes. Patient Engagement in an ACO has two primary goals: expand the doctor-patient relationship and educate the patient.
Disease Prevention
The Premier Healthcare Network, LLC (PHN-ACO) physicians have identified prevention as a key factor in improving overall patient health.
For more information about
the Premier HealthCare Network, LLC contact:
Phone: 615-740-5347
1620 Gateway Blvd
Ste 102
Murfreesboro, TN 37129
Care Coordination
Increased coordination of care typically means: increased communication between ACO health care providers, improved outcomes in overall patient health care, and reduced costs to Medicare.
Access and Availability
The Premier Healthcare Network, LLC (PHN-ACO) is the solution to the problems facing Medicare. Physicians in our ACO are working hard to give you the best health care experience possible.
Your Medicare benefits won’t be limited because your doctor is part of
an ACO. You still have the right to choose any hospital or doctor that
accepts Medicare, at any time, even if that hospital or doctor isn’t a part
of an ACO. Your doctor may make recommendations, but it’s always your
choice on what doctors or hospitals you use.
Doctors or health care providers who choose to participate in
an ACO must display a poster that notifies you of your doctor’s
participation in an ACO. It also informs you of your option to decline
sharing your health care information by calling 1-800-MEDICARE
(1-800-633-4227). TTY users should call 1-877-486-2048.
If you aren’t sure if your doctor or health care provider is participating
in a Medicare ACO, ask him or her during your visit. For general
information about ACOs, call 1-800-MEDICARE.
When your health care providers participate in an ACO, you should
see better, more coordinated care over time. With an ACO, you’re the
center of care, and your satisfaction is one of the goals. Over time, you
may notice that:
■ You don’t have to fill out as many medical forms that ask for the
same information.
■ The health care providers that you see all know what’s going on with
your health because they communicate with each other.
■ You don’t need to repeat medical tests because your results are
shared among your health care team.
■ The providers participating in the ACO will work with you to make
sure their health care decisions reflect your preferences.
You’ll continue to have the same rights all people with Medicare get.
To help you to get the best-coordinated and highest quality care,
Medicare will share certain information about your medical care with
your doctor’s ACO, including medical conditions, prescriptions, and
visits to the doctor unless you have called 1-800-MEDICARE to tell
Medicare not to share your health care information with your doctor’s
ACO or other ACOs. This information is important to help the ACO
keep up with your medical needs and track how well the ACO is
doing to keep you healthy.
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Also, you may get a follow-up survey to ask about your experiences as
a patient of a doctor who’s participating in an ACO. You’ll get a letter
to let you know the survey is genuine. The ACO will use your feedback
to help make sure you get high quality care.
ACOs are required to respect your privacy so you have the option
to tell us not to share your health care information. You must call
1-800-MEDICARE (1-800-633-4227) to tell Medicare not to share
information about your care with your doctor’s ACO or any other
ACO. TTY users should call 1-877-486-2048. Unless you take this step,
your medical information will be shared with your doctor’s ACO for
purposes of care coordination and quality improvement.
Federal law protects the privacy and security of your medical
information. The group of doctors, hospitals, and other health care
providers in the ACO working together on your behalf will be able to
read your medical records, along with other office staff authorized to
help coordinate your care. Each of your health care providers won’t
only know about the health issues that they’ve treated, they’ll have a
more complete picture of your health by sharing information with
your other health care providers.
Contact your doctor’s office for more information about how they
protect your medical information, or call 1-800-MEDICARE to learn
more about how Medicare protects your medical information.
For more information about ACOs:
– Visit Medicare.gov/manage-your-health/coordinating-your-care/accountable-care-organizations
– Visit cms.gov/medicare/payment/fee-for-service-providers/shared-savings-program-ssp-acos
– Talk to your doctor.
– Call 1-800-MEDICARE
The Premier Health Care Network, LLC
